英文回答：
Dear [Hotel Management Name],。
I am writing to express my profound disappointment and dissatisfaction with my recent experience at [Hotel Name]. I stayed in room [Room Number] from [Check-in Date] to [Check-out Date].
During my stay, I encountered several issues that significantly impacted the quality of my stay. Namely, the room was unclean, there was a lack of essential amenities, and the staff was unhelpful. The issues I faced were as follows:
The room was not properly cleaned. There was dust on the furniture and surfaces, and the bathroom was not spotless.
The room lacked essential amenities such as a hair dryer and a mini-fridge.
The staff was unresponsive and dismissive of my concerns. I reported the cleanliness issues multiple times, but no action was taken.
Due to these issues, my stay was extremely
unsatisfactory. I expected a higher level of service and quality from [Hotel Name], and I am extremely disappointed that my expectations were not met. I am requesting a full refund for my stay and an explanation of the steps that will be taken to address the issues I experienced.
I would appreciate a prompt response to this matter.
Sincerely,。
[Your Name]
中文回答：
尊敬的 [酒店管理人员姓名]：
我写信表达我对最近在 [酒店名称] 的住宿经历的极度失望和不满。我于 [入住日期] 至 [退房日期] 入住 [房间号]。
在此期间，我遇到了几个问题，严重影响了我住宿的质量。具体而言，房间不干净、缺乏基本设施，并且工作人员态度消极。我遇到的问题如下：
房间未经适当清洁。家具和表面上有灰尘，浴室也不是一尘不染。
房间缺乏基本设施，如吹风机和迷你冰箱。
工作人员对我的担忧反应迟钝，态度敷衍。我多次报告了清洁问题，但未采取任何行动。
由于这些问题，我的住宿体验极其不令人满意。我对 [酒店名称] 寄予了更高级别的服务和品质期望，而我的期望落空了，我感到非常失望。我要求全额退款，并希望酒店对我会遇到的问题采取措施。
我希望酒店能及时答复此问题。
此致，。
[您的姓名]
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