Mr. Taylor, it's indeed a pleasure to make your acquaintance. Welcome to our company.
TAYLOR先生，与您相识真是荣幸，欢迎来我公司。 Did you have a good trip？ 旅途还顺利吧？
I hope you'll have a pleasant stay here. 希望你此逗留期间愉快。
I hope you've enjoyed your stay in Hangzhou. 但愿你在杭州这段时间过得开心。
We'll do our best to make your stay here a pleasant one . 我们将尽力使你在此逗留期间舒心。 You must be very tired after such a long journey. 经过这么长时间的旅行，你肯定很累。
既然客人劳累就赶紧安排他去宾馆吧：
We had reserved one single room with a private bath for you.
我们已为你订了一个带浴室的单人间。 Your room is 1108. We'll take the elevator up. 你的房间号码是1108，我们乘电梯上去。 You will find Room 201 at the end of the corridor. 你走到走廊尽头就能看到201房间。
This way, please. 请这边走。 Come with me please! 请跟我来。
如果是外国客人，询问他会中文吗？
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Do you read Chinese? 你会中文吗？
What language do you speak? 你说哪种语言？
安排好住处以后，领客人吃饭： Would you like a cup of coffee or tea? 你来杯茶还是咖啡？ Do you want anything to drink? 你要喝点什么？ 向客人提供帮助：
If there's anything you'd like to know, don't hesitate to ask. 如果想要了解什么，尽管问吧。
If I can do anything for you, please don't hesitate to let me know. 如果我能为你做些什么，尽管说好了。 I'm glad to be of help to you. 我很高兴能对你有所帮助。
Are there any questions you'd like to ask before we leave ? 出发前，你们还有什么要问的吗？
在上一次，你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了：
安排各种活动：
The tea party begins at 7 o'clock. 茶话会在7点开始。 How's the party, Mr. Taylor? 晚会如何，TAYLOR先生
The ceremony will commence as soon as the minister arrives. 庆祝会等部长一来就开始。
Our General Manager can't be here today, so I'm speaking on his behalf. 我们的总经理今天不能到会，因此由我代表他讲话。 We are going to show you the town while you're here. 你在此逗留期间我们将陪你在城里游览一番。
Do you have any place in mind you wanted to go in our town? 本城有什么地方你想去看看？
What would you like to do this morning?There is nothing scheduled before lunch. 上午你想干什么？中饭前日程表上没有活动安排。 Is there anything planned for tonight? 今晚有什么安排？
Have you anything in mind you'd like to do? 你是不是已有打算。
We'll visit a school in the afternoon as you proposed. 按你的提议，下午我们去参观一所学校。
I think it'd be better for me to take you there so that you won't get lost. 我想最好还是我领你去，以免你迷路。
在各项活动结束后与客人送别，首先告诉他启程的车票已经安排好了：
We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m. on Monday March 20.
我们已为你订了二张３月２０日星期一上午１０点由上海飞往香港的一等舱机票。 欢迎下次再来：
If you would be kind enough to let me know in advance the date and approximate time of any intended visit,I will make arrangements to be on hand to receive you. 若蒙提前惠告计划来访日期及大致时间，我将亲自出面接待你。 对我们的接待工作您满意吗？
If you have any complaints to make about our service, we will be quick to make adjustments. 若对我们的服务有任何不满，请提出，我们会很快加以调整。
Key Sentences（重点句子） 109.I'd like to see the manager. 我想见一见经理。 110.Here's my card. 这是我的名片。
111.Do you have an appointment？ 请问您预约了吗？
112.Is it possible for him to see me now？ 他现在能见我吗？
113.I'm afraid Mr. Liu is engaged at the moment. 恐怕刘先生现在很忙。 114.Would you mind waiting？ 您愿意等一会儿吗？ 115.I can't wait that long. 我不能等那么久。
116.I have another appointment at ten. 我十点钟还有别的约会。
117.Can the Assistant Manager meet you instead？ 能否让副经理见见您？
118.I doubt if anyone else would know about the matter. 恐怕其他人不了解此事。
119.I suppose that's the best thing I can do now. 这是我现在认为最好的办法了。
120.I'll make a note of that and ask Mr. Liu to confirm. 我先记下来，再让刘先生来确定吧。
121.I'm sorry about the confusion， but I'll see you on Thursday. 对不起，给你添麻烦了。咱们周四见吧。 122.Is this Mr. Brown's office？ 这是布朗先生的办公室吗？ 123.Can I be of any assistance？ 能替您效劳吗？
124.I have an appointment with Mr. Brown at 10 o'clock. 我和布朗先生约好了十点钟见面。
125.Would you please take a seat， Mr. Black？ 布莱克先生，请坐一会儿好吗？ 126.I'll tell Mr. Brown you are here. 我会通知布朗先生您来了。
127.Mr. Black is here for his 10 o'clock appointment. 布莱克先生来赴十点钟的约会。
128.Mr. Brown will come down to see you in a minute， Mr. Black. 布朗先生马上就下来见您。 129.I was delayed by the traffic jam. 交通堵塞耽搁了时间。
130.Would you please go up to his office？ 请您去他的办公室好吗？ 131.Mr. Smith is expecting you. 史密斯先生正在等您。
132.Would you please sign the visitor's book？ 请在来客簿上签个名好吗？ Dialogue A
（ A： the secretary； B： Mr. Martin） A： Good morning， sir. Can I help you？
B： Yes， I'd like to see the manager. Here's my card. A： Thank you. Mr. Martin. Do you have an appointment？ B： No， I'm afraid I don't. Is it possible for him to see me now？
A： I'm afraid Mr. Liu is engaged at the moment. Would you mind waiting？ B： Well， how long will it be？ A： About half an hour.
B： That's too bad. I can't wait that long. I have another appointment at ten. A： Can the Assistant Manager meet you instead？
B： No， I have discussed the details about sales of our new equipment with him on the telephone yesterday. I doubt if anyone else would know about the matter. A： Do you want to make another appointment？
B： Yes， I suppose that' s the best thing I can do now. I'll be here on Thursday morning， 10 o'clock. Is that all right？
A： Yes， I'll make a note of that and ask Mr. Liu to confirm. B： Thank you.
A： I'm sorry about the confusion， but I'll see you on Thursday.
B： See you. Dialogue B
（A： Mr. Blake； B： Mr. Brown's secretary） A： Good morning. Is this Mr. Brown's office？ B： Yes， that's right. Can I be of any assistance？ A： I have an appointment with Mr. Brown at 10 o'clock. B： What name is it， please？ A： Blake， John Blake.
B： Just a moment. Let me see… Oh， yes， Mr. Blake of International Trade Corporation. Would you please take a seat， Mr. Blake？ I'll tell Mr. Brown you are here. A： Thank you.
B： （To Mr. Brown on his extension） Hello， Mr. Brown， Mr. Blake is here for his 10 o'clock appointment… OK. （to Mr. Blake） Mr. Brown will come down to see you in a minute， Mr. Blake.
A： Thank you very much. B： You're welcome. Dialogue C
A： Good morning. My appointment with Mr. Smith is at 9 o' clock. I'm sorry I'm a little late. I was delayed by the traffic jam.
B： That's all right. Would you please go up to his office？ It's Room No. 8 on the Sixth floor. Mr. Smith is expecting you. A： Room 8， Sixth floor.
B： Yes. The elevator is over there. By the way， would you please sign the visitor's book？ A： Yes， of course. Notes 注释 1.is engaged 正忙
2.would you mind 你介意……吗？ 该句型后接动名词短语或者从句。
如：Would you mind opening the window？ 请打开窗户好吗？
Would you mind that I leave for a few minutes？ 我离开一会儿你介意吗？ 3.how long will it be？ 要等多长时间？
4.the details about sales关于销售的详细情况 5.make another appointment 另外预约 6.I'll be here on Thursday morning. 我星期四上午在这里。
7.Can I be of any assistance = Can I help you？ 8.in a minute 马上
9.appointment with sb. 与某人有约 10.a little late 有点晚
11.Mr. Smith is expecting you. 史密斯先生正在等你。 12.over there 在那里 Words and Expressions
assistant/ 'sist nt/ a. 副职的；辅助的 detail/'diteil/ n. 细节
confirm/k n'f ： m/ v. 确认；证实 confusion/k n'fju： { n/ n. 混乱；无秩序 welcome/'welk m/ a. 受欢迎的 delay/di'lei/ v. 耽搁；延误 expect/ikspekt/ v. 期望；盼望 elevator/'eliveit / n. 电梯 sign/sin/ v. 签字
Reception
1. In the airport
A: Excuse me; are you Mr. Wilson from the International Trading Corporation?
B: Yes.
A: I’m Angela, marketing assistant of Honsun. It is a pleasure to meet you. And this is Mr
B: Pleased to meet you. C: Nice to meet you.
A: Welcome to Guangzhou. We have been expecting you ever since we received your email informing us of your arrival.
B: Thank you. We are very glad to come to meet you in Guangzhou. And we hope meeting
in person will surely increase our mutual understanding and further business development between us.
A: That’s also our wishes. Our car is waiting over there. Please come with me. We will take
you to the Hotel in Conghua.
At the Hotel lobby, Mr. was discussing with Mr. about the arrangement for their visit. A: We’ve got a very full schedule, I’m afraid. Angela will show you our arrangement first. B: All right. I’m all ears.
A: We have arranged a banquet in honor of your delegation at 7:30 p.m. Tonight. Mr. Zhi the
CEO of our company, Mr. Zhang the COO and CFO of our company, and Mr. Luo the CTO of our company will be present.
B: That’s very kind of you. I feel great honored. Tomorrow morin
In the car
A: Did you have a nice trip?
B: Yes, we are, except a little tired.
A: We have booked you a room in the Hotel, in a quiet and beautiful place, and you can have a good rest tonight.
B: Thank you very much. You are so considerate. A：party B:
A:What kind of Chinese food do you like? B:
In the hotel S
机场接客
1. 2. How do I address you?
3. May name is Erik . I’m from TS VALVE. I’m here to meet you.
4. We have a car over there to take you to your hotel. Did you have a nice trip? 5. Mr. Zhan Zheng asked me to come here in his place to pick you up. 6. Do you need to get back your baggage?
7. Is there anything you would like to do before we go to the hotel?
相互介绍
1. Let me introduce my self. My name is Erik, an Int’l salesman in the Marketing Department. 2. Hello, I am Erik, an Int’l salesman of TS VALVE. It is a pleasure to meet you. 4. Let me introduce you to Mr. Zhan Zheng, general manager of our company. 6. If I’m not mistaken, you must be Miss Chen from France.
7. Do you remember me? Erik from Marketing Department of TS VALVE. 8. Is there anyone who has not been introduced yet? 9. It is my pleasure to talk with you.
10. Here is my business card. / May I give you my business card?
11. May I have your business card? / Could you give me your business card?
12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again? 13. I’ am sorry. I have forgotten how to pronounce your name. 小聊
1. Is this your first time to China?
2. Do you travel to China on business often? 3. What kind of Chinese food do you like?
4. What is the most interesting thing you have seen in China?
5. What is surprising to your about China? 6. The weather is really nice.
7. What do you like to do in your spare time? 8. What line of business are you in?
9. What do you think about…? /What is your opinion?/What is your point of view? 10. No wonder you’re so experienced.
11. It was nice to talking with you. / I enjoyed talking with you. 12. Good. That’s just what we want to hear. 确认话意
1. Could you say that again, please? 2. Could you repeat that, please?
3. Could you write that down? 4. Could you speak a little more slowly, please? 5. You mean…is that right? 7. Excuse me for interrupting you.
社交招待
1. Would you like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke? 2. Alright, let me make some. I’ll be right back. 3. A cup of coffee would be great. Thanks.
4. There are many places where we can eat. How about Cantonese food? 5. I would like to invite you for lunch today.
6. Oh, I can’t let you pay. It is my treat, you are my guest. 7. May I propose that we break for coffee now?
8. Excuse me. I’ll be right back 9. Excuse me a moment. 告别
1. Wish you a very pleasant journey home. Have a good journey!
2. Thank you very much for everything you have done for us during your stay in China. 3. It is a pity you are leaving so soon.
4. I’m looking forward to seeing you again. 5. I’ll see you to the airport tomorrow morning.
6. Don’t forget to look me up if you are ever in Taizhou. Have a nice journey! 约会
1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order. 2. Let’s fix the time and the place of our meeting. 3. Can we make it a little later?
4. Do you think you could make it Monday afternoon? That would suit me better. 5. Would you please tell me when you are free? 6. I’m afraid I have to cancel my appointment.
7. It looks as if I won’t be able to keep the appointment we made.
8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the same time? 9. Anytime except Monday would be all right. 10. OK, I will be here, then.
11. We'll leave some evenings free, that is, if it is all right with you.
市场销售 客户询问
1. Could I have some information about your scope of business? 2. Would you tell me the main items you export?
3. May I have a look at your catalogue?
4. We really need more specific information about your technology. 5. Marketing on the Internet is becoming popular.
6. We are just taking up this line. I’m afraid we can’t do much right now. 回答询问
7. This is a copy of catalog. It will give a good idea of the products we handle. 8. Won’t you have a look at the catalogue and see what interest you? 9. That is just under our line of business. 10. What about having a look at sample first?
11. We have a video which shows the construction and operation of our latest products. 12. The product will find a ready market there.
13. Our product is really competitive in the world market.
14. Our products have been sold in a number of areas abroad. They are very popular with the users there. 15. We are sure our products will go down well in your market, too.
16. It’s our principle in business “to honor the contract and keep our promise”. 17. Convenience-store chains are doing well.
18. We can have anther tale if anything interests you.
19. We are always improving our design and patterns to confirm to the world market
20. Could you provide some technical data? We’d like to know more about your products. 21. This product has many advantages compared to other competing products.
22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.
23. I wish you a success in your business transaction. 24. You will surely find something interesting.
25. Here you are. Which item do you think might find a ready market at your end? 26. Our product is the best seller.
27. This is our newly developed product. Would you like to see it?
28. This is our latest model. It had a great success at the last exhibition in Paris. 29. I’m sure there is some room for negotiation.
30. Here are the most favorite products on display. Most of them are local and national prize products. 31. The best feature of this product is that it is very light in weight. 32. We have a wide selection of colors and designs.
33. Have a look at this new product. It operates at touch of a button. It is very flexible. 34. This product is patented
35. The functioning of this software has been greatly improved. 36. This design has got a real China flavor.
37. The objective of my presentation is for you to see the product’s function. 38. The product has just come out, so we don’t know the outcome yet.
39. It has only been on the market for a few months, bust it is already very popular.
广交会常用外语(二) 品质
1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.
2. You have got the quality there as well as the style. 3. How do you feel like the quality of our products?
4. The high quality of the products will secure their leading status in the market place. 5. You must be aware that our quality is far superior to others. 6. We pride ourselves on quality. That is our best selling point.
7. As long as the quality is good. It is all right if the price is a bit higher. 8. They enjoy good reputation in the world.
9. When we compare prices, we must first take into account the quality of the products. 10. There is no quality problem. Quality is something we never neglect.
11. You are right. It is good in material, fashionable in design, and superb in workmanship. 12. We deliver all our orders within one month after receipt of the covering letters of credit.
13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.
14. I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive. Sample Text 价格 客人询价
1. Will you please let us have an idea of your price? 2. Are the prices on the list firm offers? 3. How about the price/ How much is this? 我们报价
4. This is our price list.
5. We don’t give any commission [kə'miʃən]回扣、佣金 in general. 6. What do you think of the payment terms?
7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation. 8. In general, our prices are given on a FOB basis.
9. We offer you our best prices, at which we have done a lot business with other customers.
10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?
11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?
客人还价
12. Is it possible that you lower the price a bit?
13. Do you think you can possibly cut down your prices by 10%? 14. Can you bring your price down a bit? Say $20 per dozen.
15. It’s too high; we have another offer for a similar one at much lower price. 16. But don’t you think it’s a little high? 17. Your price is too high for us to accept.
18. It would be very difficult for us to push any sales it at this price.
19. If you can go a little lower, I’d be able to give you an order on the spot. 20. It is too much. Can you discount it? 拒绝还价
21. Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable. 22. Our price is competitive as compared with that in the international market. 23. To tell you the truth, we have already quoted our lowest price.
24. I can assure you that our price if the most favorable. A trial will convince you of my words. 25. The price has been cut to the limit. 26. I’m sorry. It is our rock-bottom price.
27. My offer was based on reasonable profit, not on wild speculations.
28. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further. 接受还价
29. Can we each make some concession?
30. In order to conclude business, we are prepared to cut down our price by 5%. 31. If your order is big enough, we may reconsider our price.
32. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit. 33. The price of his commodity has recently been adjusted due to advance in cost. 34. Considering our good relationship and future business, we give a 3% discount. 订单
客人询问最小单数量
35. What’s minimum quantity of an order of your goods? 询问订货数量
36. How many do you intend to order?
37. Would you give me an idea how much you wish to order from us? 38. When can we expect your confirmation of the order? 39. As our backlogs are increasing, please hasten the order.
40. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?
41. We regret that the goods you inquire about are not available. 客人回答订单数量
42. The size of our order depends greatly on the prices.
43. Well, if your order is large enough, we are ready to reduce our price by 2 percent. 44. If you reduce your price by 5, we are going to order 1000sets.
45. Considering the long-standing business relationship between us, we accept it.
46. This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future.
47. We have decided to place an order for your electronic weighing scale. 48. I’d like to order 600 sets.
49. We can’t execute orders at your limits.
感谢下单
50. Generally speaking, we can supply form stock.
51. I want to tell you how much I appreciate your order.
52. Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order.
53. Thank you very much for your order. 交货
客人询问交货期
54. What about our request for the early delivery of the goods? 55. What is the earliest time when you can make delivery? 56. How long does it usually take you to make delivery? 57. When will you deliver the products to us?
58. When will the goods reach our port? 59. What about the method of delivery?
60. Will it possible for you to ship the goods before early October? 答复交货期
61. I think we can meet your requirement.
62. I ‘m sorry. We can’t advance the time of delivery.
63. I’m very sorry for the delay in delivery and the inconvenience it must have caused you.. 64. We can assure you that the shipment will be made not later than the fist half of May. 65. We will get the goods dispatched within the stipulated time. 66. The earliest delivery we can make is at the end of September. 客人要求提早交货
67. You may know that time of delivery is a matter of great important.
68. You know that time of delivery if very important to us. I hope you can give our request your special consideration.
69. Let’s discuss the delivery date first. You offered to deliver the goods within six months after the contract signing.
70. The interval is too long. Could we expect an earlier shipment within three months? 稳住客人
71. We shall effect shipment as soon as the goods are ready
72. We will speed up the production in order to ship your order in time. 73. If you desire earlier delivery, we can only make a partial shipment. 74. But you’d better ship the goods entirely.
75. We’ll try our best. The earliest delivery we can make is in May, but I can assure you that we’ll do our best to advance the shipment.
76. I’m afraid not. As you know, our manufacturers are full and we have a lot of order to fill. 77. I’ll find out with our home office. We’ll do our best to advance the time of delivery. 78. Thank you very much for your cooperation.
79. I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.
参观工厂
1. You’ll understand our products better if you visit the factory. 2. I wonder if you could arrange a visit to the factory.
3. Let’s me know when you are free. We will arrange the tour for you. 4. I would be pleased to accompany you to the workshops.
5. We will drive you to our plant, which is about thirty minutes from here. 6. Can I have a brochure of your factory?
7. Here is the product shop; shall we start with the assembly line?
8. All products have to go through five checks during the manufacturing process. 9. The production method ahs been improved by introducing advanced technologies. 10. It is a pleasure to show our factory to our friends, what is your general impression? 11. It is nice to meet you. Welcome to our factory.
12. Shall we rest a while and have a cup of tea before going around?
13. I would like to look over the manufacturing process. How many workshops are there in the factory? 14. Some accessories are made by our associates specializing in these fields.
15. It is very kind of you to say so. My associate and I would be interested in visiting your factory. 16. We believe that the quality is the soul of an enterprise.
17. Would it be possible for me to have a closer look at your samples?
学会这几句 广交会上轻松搞定老外
Let me introduce you to Mr. Li, general manager of our company. It’s an honor to meet.
Nice to meet you . I’ve heard a lot about you. How do I pronounce your name? How do I address you?
It’s going to be the pride of our company. What line of business are you in?
Keep in touch. Don’t mention it. Excuse me for interrupting you.
I’m sorry to disturb you. Excuse me a moment. Excuse me. I’ll be right back. What about the price? What do you think of the payment terms?
How do you feel like the quality of our products? What about having a look at sample first? What about placing a trial order?
The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs. By the way, which items are you interested in? You can rest assured.
We are always improving our design and patterns to confirm to the world market. This new product is to the taste of European market. I think it will also find a good market in your market.
Fine quality as well as low price will help push the sales of your products.
While we appreciate your cooperation, we regret to say that we can’t reduce our price any further. Reliability is our strong point.
We are satisfied with the quality of your samples, so the business depends entirely on your price.
To a certain extent，our price depends on how large your order is.
This product is now in great demand and we have on hand many enquiries from other countries. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?
Here are our FOB price. All the prices in the lists are subject to our final confirmation. In general, our prices are given on a FOB basis.
Our prices compare most favorably with quotations you can get from other manufacturers. You’ll see that from our price sheet. The prices are subject to our confirmation, naturally.
We offer you our best prices, at which we have done a lot business with other customers. 我们Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.
I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive.
Heavy enquiries witness the quality of our products.
We regret that the goods you inquire about are not available.
My offer was based on reasonable profit, not on wild speculations. Moreover, we’ve kept the price close to the costs of production. Could you tell me which kind of payment terms you’ll choose? Would you accept delivery spread over a period of time? 广交会-英语角（大家一起学习交流）
：展会谈判交流英语句型
A: I'm sorry to say that the price you quote is too high. It would be very difficult for us to push any sales if we buy it at this price.
B: well, if you take quality into consideration, you won't think our price is too high. A: Let's meet each other half way.
- 很遗憾你们报的价格太高，如果按这种价格买进，我方实在难以推销。 - 如果你考虑一下质量，你就不会觉得我们的价格太高了。 - 那咱们就各让一步吧。
A: I'm sorry to say that your price has soared. It's almost 20% higher than last year's. B: That's because the price of raw materials has gone up. A: I see. Thank you.
- 很遗憾，贵方的价格猛长，比去年几乎高出20%。 - 那是因为原材料的价格上涨了。 - 我知道了，多谢。
A: How many do you intend to order? B: I want to order 900 dozen.
A: The most we can offer you at present is 600 dozen. - 这种产品你们想订多少？ - 我们想订900打。
- 目前我们至多只能提供600打。
A: The next thing I'd like to bring up for discussion is packing. B: Please state your opinions about packing.
A: All right. We wish our opinions on packing will be passed on to your manufacturers. - 下面我想就包装问题讨论一下。 - 请陈述你们的意见。
- 好，我们希望我们对包装的意见能传达到厂商。
A: You know, packing has a close bearing on sales.
B: Yes, it also affects the reputation of our products. Buyers always pay great attention to packing. A: We wish the new packing will give our clients satisfaction. - 大家都知道，包装直接关系到产品的销售。
- 是的，它也会影响我们产品的信誉，买主总是很注意包装。 - 我们希望新包装会使我们的顾客满意。
A: How are the shirts packed?
B: They're packed in cardboard boxes.
A: I'm afraid the cardboard boxes are not strong enough for ocean transportation. - 衬衫怎样包装？ - 它们用纸板箱包装。
- 我担心远洋运输用纸板箱不够结实。
A: From what I've heard, you're already well up in shipping work. B: Yes, we arrange shipments to any part of the world.
A: Do you do any chartering?
- 据我所知，你方对运输工作很在行。 - 是的，我们承揽去世界各地的货物运输。 - 你们租船吗？
A: How do you like the goods dispatched, by railway or by sea?
B: By sea, please. Because of the high cost of railway transportation, we prefer sea transportation. A: That's what we think.
- 你方将怎样发运货物，铁路还是海运？
- 请海运发货，铁路运输费用太高，我们愿意走海运。 - 我们正是这么想的。
A: When can you effect shipment? I'm terribly worried about late shipment. B: We can effect shipment in December or early next year at the latest. A: That's fine.
- 你们什么时候能交货？我非常担心货物迟交。 - 我们最晚在今年十二月或明年初交货。 - 那很好。
在双方谈判的过程中，一定要注意倾听对方的发言，如果对对方的观点表示了解，可以说： I see what you mean. （我明白您的意思。）
如果表示赞成，可以说： That's a good idea. （是个好主意。） 或者说：
I agree with you. （我赞成。）
如果是有条件地接受，可以用on the condition that这个句型，例如： We accept your proposal, on the condition that you order 20,000 units. （如果您订2万台，我们会接受您的建议。）
在与外商，尤其是欧美国家的商人谈判时，如果有不同意见，最好坦白地提出来而不要拐弯抹角，比如，表示无法赞同对方的意见时，可以说： I don't think that's a good idea. （我不认为那是个好主意。） 或者
Frankly, we can't agree with your proposal. （坦白地讲，我无法同意您的提案。）
如果是拒绝，可以说：
We're not prepared to accept your proposal at this time. （我们这一次不准备接受你们的建议。）
有时，还要讲明拒绝的理由，如
To be quite honest, we don't believe this product will sell very well in China. （说老实话，我们不相信这种产品在中国会卖得好。）
谈判期间，由於言语沟通问题，出现误解也是在所难免的：可能是对方误解了你，也可能是你误解了对方。在这两种情况出现後，你可以说：
No, I'm afraid you misunderstood me. What I was trying to say was... （不，恐怕你误解了。我想说的是……） 或者说：
Oh, I'm sorry, I misunderstood you. Then I go along with you. （哦，对不起，我误解你了。那样的话，我同意你的观点。）
总之不管你说什么，你最终的目的就是要促成一笔生意。即使不成，也要以善意对待对方，也许你以后还有机会，生意不成人情在，你说对吗？ 实用英语：广交会英语常用语之（一）
1 I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。
2 You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。
3 It's just the matter of the schedule, that is, if it is convenient for you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。
4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。
5 If he wants to make any changes, minor alternations can be made then.如果他有什么意见的话，我们还可以对计划稍加修改。
6 Is there any way of ensuring we'll have enough time for our talks?我们是否能保证有充足的时间来谈判？
7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗？
8 We'll leave some evenings free, that is, if it is all right with you.如果你们愿意的话，我们想留几个晚上供你们自由支配。
9 We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。
10 That'll put us both in the picture.这样双方都能了解全面的情况。
11 Then we'd have some ideas of what you'll be needing.那么我们就会心中有点儿数，知道你们需要什么了。
12 I can't say for certain off-hand.我还不能马上说定。
13 Better have something we can get our hands on rather than just spend all our time talking.有些实际材料拿到手总比坐着闲聊强。
14 It'll be easier for us to get down to facts then.这样就容易进行实质性的谈判了。
15 But wouldn't you like to spend an extra day or two here?你们不愿意在北京多待一天吗？
16 I'm afraid that won't be possible, much as we'd like to.尽管我们很想这样做，但恐怕不行了。 17 We've got to report back to the head office.我们还要回去向总部汇报情况呢。 18 Thank you for you cooperation.谢谢你们的合作。
19 We've arranged our schedule without any trouble.我们已经很顺利地把活动日程安排好了。 20 Here is a copy of itinerary we have worked out for you and your friends. Would you please have a look at it?这是我们为你和你的朋友拟定的活动日程安排。请过目一下，好吗？
21 If you have any questions on the details， feel free to ask.如果对某些细节有意见的话，请提出来。
22 I can see you have put a lot of time into it.我相信你在制定这个计划上一定花了不少精力吧。 23 We really wish you'll have a pleasant stay here.我们真诚地希望你们在这里过得愉快。 25 Welcome to our factory.欢迎到我们工厂来。
26 I've been looking forward to visiting your factory.我一直都盼望着参观贵厂。
27 You'll know our products better after this visit.参观后您会对我们的产品有更深的了解。 28 Maybe we could start with the Designing Department.也许我们可以先参观一下设计部门。 29 Then we could look at the production line.然后我们再去看看生产线。 33 Almost every process is computerized.几乎每一道工艺都是由电脑控制的。
34 The efficiency is greatly raised, and the intensity of labor is decreased.工作效率大大地提高了，而劳动强度却降低了。
35 All products have to go through five checks in the whole process.所有产品在整个生产过程中得通过五道质量检查关。
36 We believe that the quality is the soul of an enterprise.我们认为质量是一个企业的灵魂。
37 Therefore, we always put quality as the first consideration.因而，我们总是把质量放在第一位来考虑。
38 Quality is even more important than quantity.质量比数量更为重要。
39 I hope my visit does not cause you too much trouble.我希望这次来参观没有给你们增添太多的麻烦。
41 Is the production line fully automatic?生产线是全自动的吗？
42 What kind of quality control do you have?你们用什么办法来控制质量呢？
43 All products have to pass strict inspection before they go out.所有产品出厂前必须要经过严格检查。
44 What's your general impression, may I ask?不知您对我们厂总的印象如何？
45 I'm impressed by your approach to business.你们经营业务的方法给我留下了很深的印象。 46 The product gives you an edge over your competitors, I guess.我认为你们的产品可以使你们胜过竞争对手。
47 No one can match us so far as quality is concerned.就质量而言，没有任何厂家能和我们相比。 48 I think we may be able to work together in the future.我想也许将来我们可以合作。 49 We are thinking of expanding into the Chinese market.我们想把生意扩大到中国市场.
50 The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.我此行的目的正是想探询与贵公司建立贸易关系的可能性。
51 We would be glad to start business with you.我们很高兴能与贵公司建立贸易往来。
52 I'd appreciate your kind consideration in the coming negotiation.洽谈中请你们多加关照。 53 We are happy to be of help.我们十分乐意帮助。
54 I can assure you of our close cooperation.我保证通力合作。
55 Would it be possible for me to have a closer look at your samples?可以让我参观一下你们的产品陈列室吗？
56 It will take me several hours if I really look at everything.如果全部参观的话，那得需要好几个小时。
57 You may be interested in only some of the items.你也许对某些产品感兴趣。 58 I can just have a glance at the rest.剩下的部分我粗略地看一下就可以了。 59 They've met with great favor home and abroad.这些产品在国内外很受欢迎。 60 All these articles are best selling lines.所有这些产品都是我们的畅销货。 61 Your desire coincides with ours.我们双方的愿望都是一致的。 62 No wonder you're so experienced.怪不得你这么有经验。
63 Textile business has become more and more difficult since the competition grew.随着竞争的加剧，纺织品贸易越来越难做了。
64 Could I have your latest catalogues or something that tells me about your company?可以给我一些贵公司最近的商品价格目录表或者一些有关说明资料吗？
65 At what time can we work out a deal?我们什么时候洽谈生意？
66 I hope to conclude some business with you.我希望能与贵公司建立贸易关系。
67 We also hope to expand our business with you.我们也希望与贵公司扩大贸易往来。 68 This is our common desire. 这是我们的共同愿望。
69 I think you probably know China has adopted a flexible policy in her foreign trade.我想你也许已经了解到中国在对外贸易中采取了灵活的政策。
70 I've read about it, but I'd like to know more about it.我已经知道了一点儿，但我还想多了解一些。
71 Seeing is believing. 百闻不如一见。
72 I would like to present our comments in the following order.我希望能依照以下的顺序提出我们的看法。
73 First of all, I will outline the characteristics of our product.首先我将简略说明我们商品的特性。 74 When I present my views on the competitive products, I will refer to the patent situation.专利的情况会在说明竞争产品时一并提出。
75 Please proceed with your presentation.请开始你的简报。
76 Yes, we have been interested in new system.是的，我们对新系统很感兴趣。
77 Has your company done any research in this field?请问贵公司对此范畴做了任何研究吗？
78 Yes, we have done a little. But we have just started and have nothing to show you.有，我们做了一些，但是因为我们才刚起步，并没有任何资料可以提供给你们。
79 If you are interested, I will prepare a list of them.如果您感兴趣的话，我可以列表让你参考。 80 By the way, before leaving this subject, I would like to add a few comments.在结束这个问题之前顺便一提，我希望能再提出一些看法。
81 I would like to ask you a favor.我可以提出一个要求吗？
82 Would you let me know your fax number?可以告诉我您的传真机号码吗？
83 Would it be too much to ask you to respond to my question by tomorrow?可以请你在明天以前回复吗？
84 Could you consider accepting our counterproposal?你能考虑接受我们的反对案吗？
85 I would really appreciate your persuading your management.如果你能说服经营团队，我会很感激。
86 I would like to suggest that we take a coffee break.我建议我们休息一下喝杯咖啡。 89 May I propose that we break for coffee now?我可以提议休息一下，喝杯咖啡吗？ 90 If you insist, I will comply with your request.如果你坚持，我们会遵照你的要求。
91 We must stress that these payment terms are very important to us.我们必须强调这些付款条件对我们很重要。
92 Please be aware that this is a crucial issue to us.请了解这一点对我们至关重要。
93 I don't know whether you realize it, but this condition is essential to us.我不知道你是否了解，但是，这个条件对我们是必要的。 95 There should always be exceptions to the rule.凡事总有例外。 96 I would not waste my time pursuing that.如果是我的话，不会将时间浪费在这里。
97 Would you care to answer my question on the warranty?你可以回答我有关保证的问题吗？ 98 I don't know whether you care to answer right away.我不知道你是否愿意立即回答。
99 I have to raise some issues which may be embarrassing.我必须提出一些比较尴尬的问题。 100 Sorry, but could you kindly repeat what you just said?抱歉，你可以重复刚刚所说的吗？ 101 It would help if you could try to speak a little slower.请你尽量放慢说话速度。
102 Could you please explain the premises of your argument in more detail?你能详细说明你们的论据吗？
103 It will help me understand the point you are trying to make.这会帮助我了解你们的重点。 104 We cannot proceed any further without receiving your thoughts with respect to the manner of payment.我们如果不了解你们对付款方式的意见，便不能进一步检讨。
105 Actually, my interest was directed more towards what particular markets you foresee for our product.事实上，我关心的是贵公司对我们产品市场的考量。
106 We really need more specific information about your technology.我们需要与贵公司技术相关更专门的资讯。
107 Our project must proceed at a reasonably quick tempo. Surely one month is ample time, isn't it?这个计划必须尽速进行。一个月的时间应该够了吧？ 108 I will try, but no promises. 我会试试看，但是不敢保证。
109 I could not catch your question. Could you repeat it, please
110 The following answer is subject to official confirmation.以下的答案必须再经过正式确认才有效。
111 Let me give you an indication.我可以提示一个想法。
112 Please remember this is not to be taken as final.请记得这不是最后的回答。
113 Let's imagine a hypothetical case where we disagree.让我们假设一个我们不同意的状况。
114 Just for argument's sake, suppose we disagree.为了讨论各种情形，让我们假设我方不同意时的处理方法。
115 There is no such published information.没有相关的出版资料。 116 Such data is confidential. 这样的资料为机密资料。
117 I am not sure such data does exist.我不确定是否有这样的资料存在。 118 It would depend on what is on the list.这要看列表内容。 119 We need them urgently. 我们急需这些资料。
120 All right. I will send the information on a piecemeal basis as we acquire it.好。我们收齐之后会立即寄给你。
121 I'd like to introduce you to our company. Is there anything in particular you'd like to know?我将向你介绍我们的公司，你有什么特别想知道的吗？
125 Our foreign trade policy has always been based on equality and mutual benefit and exchange of needed goods.我们的对外贸易政策一向是以平等互利、互通有无为基础的。
126 We have adopted much more flexible methods in our dealings.我们在具体操作方法上灵活多了。 127 We have mainly adopted some usual international practices.我们主要采取了一些国际上的惯例做法。
128 You have also made some readjustment in your import and export business, have you?你们的进出口贸易也有一些调整，对吗？
129We are sure both of us have a brighter future.我们相信双方都有一个光明的前景。
130 How would you like to proceed with the negotiations?你认为该怎样来进行这次谈判呢？
131 Perhaps you've heard our product's name. Would you like to know more about it?也许你已听说过我们产品的名称，你想知道更多一点吗？
132 Let me tell you about our product.关于产品一事让我向你说明。 133 This is our most recently developed product.这是我们最近开发的产品。
135 That sounds like the product we had in mind.那种产品好像就是我们所想要的。 136 I'm sure you'll be pleased with this product.我敢保证你会喜欢这种产品的。
137 I'm really positive that this product has all the features you have always wanted.我确信这种产品有各种你所要的款式。
138 I strongly recommend this product.我强力推荐这种产品。
139 If I were you, I'd choose this product.如果我是你，我就选择这种产品。
140 We've already had a big demand for this product.这种产品我们已有很大的需要求量。 141 This product is doing very well in foreign countries.这种产品在国外很畅销。
142 Our product is competitive in the international market.我们的产品在国际市场上具有竞争力。 143 Let's move on to what makes our product sell so well.让我来说明是什么原因使我们的产品销售得那么好。
144 Good. That's just what we want to hear.很好，那正是我们想要听的。
145 The distinction of our product is its light weight.我们产品的特点就是它很轻。
146 Our product is lower priced than the competition.我们产品价格低廉，具有竞争力。
147 Our service, so far, has been very well-received by our customers .到目前为止，顾客对我们的服务质量评价甚高。
148 One of the real pluses of this product is that it is of very high quality and of compact size.这种产品的真正优点之一就是高质量和小体积。
149 Could we see the specifications for the X200?我们可以看一下X200型的详细规格吗？
150 Certainly. And we also have test results that we're sure you'd be interested to read.当然，同时我们也有测试结果，我们相信你们会有兴趣看的。 广交会最常用的30个句子 广交会：最常用的30个句子
1、Would anyone like something to drink before we begin? （在我们正式开始前，大家喝点什么吧？）
2、We are ready. 我们准备好了
3、I know I can count on you. 我知道我可以相信你 4、Trust me 请相信我
5、We are here to solve problems. 我们是来解决问题的
6、We’ll come out from this meeting as winners. 这次会谈的结果将是一个双赢 7、I hope this meeting is productive. 我希望这是一次富有成效的会谈 8、I need more information. 我需要更多的自信 9、Not in the long run. 从长远来说并不是这样。
10、Let me explain to you why . 让我给你一个解释一下原因 11、That’s the basic problem. 这是最基本的问题。 12、Let’s compromise. 让我们还是各退一步吧。
13、It depends on what you want. 那要视贵方的需要而定
14、The longer we wait ,the less likely we will come up with anything. 时间拖得越久，我们成功的机会就越少。
15、Are you negotiable? 你还有商量的余地吗？
16、I’m sure there is some room for negotiation. 我肯定还有商量的余地。 17、We have another plan. 我们还有一个计划。
18、Let’s negotiate the price. 让我们来讨论一下价格吧。 20、Thanks for reminding us. 谢谢你的提醒。
21、Our position on the issue is very simple. 我们的意见很简单。
22、We can not be sure what you want unless you tell us. 希望你能告诉我们，要不然我们无法确定你想要的是什么。
23、We have done a lot. 我们已经取得了不少的进展。
24、We can work out the details next time. 我们可以下次再来解决细节问题。 25、I suggest that we take a break. 建议休息一下。
26、Let’s dismiss and return in an hour. 咱们休会，一个钟头后再回来。 27、We need a break. 我们需要暂停一下。
28、May I suggest that we continue tomorrow. 我建议明天再继续，好吗？
29、We can postpone our meeting until tomorrow. 我们可以把会议延迟到明天。 30、That will eat up a lot of time 那会耗费很多时间。
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