酒店英文实习报告 紧急 麻烦各位老大帮忙翻译下下 嘿
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The internship is to let us have learned of their expertise in the actual application of a certain perceptual knowledge, which will help us to the hotel management school class of theoretical knowledge and practical experience combined with the future course of the Learning to lay a good foundation for more specialized courses and on the basis of the study, understand and grasp. At the same time, the hotel's internship experience will contribute to future employment.
Upon their arrival in the hotel when things are fresh sense of what, after all, left into the school of social work is the first time, everyone could hang exciting, so that there are a never-ending enthusiasm, their hotel as their own talent Stage, want to own their own theory of knowledge and ideas put into practice. But the ideal and the reality is, after all, there are differences. When we embark on a formal job, it was found that a lot of things are not as simple as we thought, we graally put out of a passion.
I am in the hotel room of the Department internship, in the post until after the training. The main content of the training is how to shop for a bed. Teach us is that we make the bed head, even when they make the bed every step there are requirements and make the bed the whole process including the rejection slips, blankets and sets of paving, three-in-one set of pillowcases and so on, must be completed within three minutes. The first single off very difficult, the general requirements for a completed sheet and ensure that the center line and the whole bed to the center line of coincidence. Followed by bed sheets to the angle, that is, the sheets neatly into the package of two mattresses from top to bottom, this should not be allowed to the sheets and the gap between the mattress, sheets or will not be able to maintain formation. The beginning of the next set of quilts, this is very important, very skills, that is, as long as the quilt and the quilt angle corresponding to the left, then a few on the line, other details can be collated, it should be the main thing is to be the center line of blankets and bed , The coincidence of the center line of linen, which make the bed is in the process of "three-in-one." After these, the last step is to put a pillow bed, to maintain the high side towards the bed end and open bed in the direction towards the wall is not a window in the hotel instry, which is well-founded, has been seen on a Case said that a female guest misuse Necklace to put in a bed, the bed is because the direction of opening non-compliant.
When I go to the official Department of practice room after room attendants found the work also make the bed is not just that simple. Room service is the primary task of cleaning rooms. Clean rooms also have a certain norms to be found for. During that practice, into the room attendants have to knock on the door, the door is the first step after opening the window, and then clean up the garbage, drained. Began to organize the next bed, it is necessary to have been removed guests used blankets, bed linen, and so on, according to a program put on bed. All this started after the end of the cleaning, it should be noted that this general wet wood furniture polish, then wipe dry cloth while metal and glass furniture, every little place can not let go, the order was to clean the whole ring, the whole process But also in a variety of furniture, utensils back in situ, and check the room number of daily consumption. The details of the very things such as phone should be placed in the bedside cabinet in the middle, on a note written on paper and toward how to polish the mirror should pay attention to Kanji Yan diagonally on the mirror to check whether or not clean, and so on, throughout the clean-up process needs to take seriously . After vacuum cleaner used to clean the carpet cleaning, there are going to leave the vacuum cleaner suction mouth moving along the carpet of Arts and Sciences, so that it can not damage the carpet cleaned carpet. The final step is to make room consumed the items up, if there are missing items will be recorded and reported to the head. During practice on the guests have taken place in a small square piece of lost things, as guests walk not when guests come back from the waiter to explain the situation to the guests, and ultimately reparation to the guests. Room attendants work also understand that every employee should have a sense of security, the attendants have to know the general knowledge of the fire. Additional staff to deal with this hotel and also a better understanding of the city, which will provide more customers for the unexpected, so that guests satisfaction.
Let's attachment to the community a new concept, and when I walk the streets in Changsha, the shuttle on this mortal, I really feel like a drop in the ocean, small is no longer a small, the community is so complex and sometimes To make people feel that mental and physical exhaustion. Hotels in practice for some time later I became silent because I found the face of this universe, my thoughts and views are so naive, my broad-minded enough, I have only to observe quietly to the feelings of To hone. I feel fortunate that I still have a year's time at school, this year is like a buffer, so I was real tired of hitting the soldiers, bearing be nursed back to health, ready to re-start.
